Dear Team

After unprecedented challenges in 2020, the new year is already looking a lot more promising. News on the long-awaited COVID-19 vaccinations means a return to life as it was before the pandemic looks to be within our grasp. 

Throughout the pandemic, we have maintained our highest-ever occupancy level. We expect this to remain the case throughout 2021, with demand for space continuing to rise and economic activity stabilising. We are keen to get people booking well in advance to ensure we are ahead of this anticipated curve.

Safety remains our number one priority over the course of the next year. Throughout the COVID-19 pandemic, we have worked closely alongside NNB within government guidelines. Our Stay Safe campaign remains in full force. We will also be introducing more cutting-edge technology to make it easier to book while minimising transmission risk at every level, including a Keez app and kiosks in reception, along with remaining very vigilant and careful about sanitation and hygiene throughout our accommodation. 

Despite the positive news of the vaccinations, we as a team need to ensure that the safety and wellbeing of everyone who uses our site continues to be the number one priority. I would like to thank everyone for their help pulling together as a team over the last year and look forward to our continued efforts in helping people on the journey towards a brighter, more resilient future. We wish all of you and your families a happy Christmas and prosperous New Year.

Yours sincerely

Tim Jones, CEO